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Physical Books

Protect and Provide (Hardcover)

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Price: US$41.95

This book is NOT for self-centred people, managers and companies focused on selling more insurance products.

You are villains.

This is for the heroes in the insurance industry. Those truly committed to protecting their customers. Those investing in their relationships and taking responsibility for ensuring customers and loved ones will be provided for. Those more committed to educating and understanding than they are to selling and commission. Those that chase financial success through the good they do for others.

This is the customer centric way. It’s not the easy or the quick way. But for those committed to the Protect and Provide Pledge, it is the best way. And 20 years of consulting in over 25 countries has proven it's the most profitable way.

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Description

This book is NOT for self-centred people, managers and companies focused on selling more insurance products.

You are villains.

This is for the heroes in the insurance industry. Those truly committed to protecting their customers. Those investing in their relationships and taking responsibility for ensuring customers and loved ones will be provided for. Those more committed to educating and understanding than they are to selling and commission. Those that chase financial success through the good they do for others.

This is the customer centric way. It’s not the easy or the quick way. But for those committed to the Protect and Provide Pledge, it is the best way. And 20 years of consulting in over 25 countries has proven it's the most profitable way.

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Reviews
DougG

Reviewed on 14th Nov 2024

Dean is a great sales leader and advocate of customer experience as a ...

Dean is a great sales leader and advocate of customer experience as a competitive differentiator. Must read for anyone interested in growing their business and sustaining their competitive advantage

Amazon Customer

Reviewed on 14th Nov 2024

An Essential Read For All Insurance Industry Professionals

An excellent book and essential reading for every insurance industry professional. Having worked with insurance agents and brokers across the globe, the sales advice and guidance in this book clearly has global resonance. An excellent insight into sales people's mindset and a comprehensive list of strategies to help you "trigger concern" and "promote value" - selling essentials that you need to master to be a success in this industry .... or any industry for that matter. I recommend all insurance business leaders acquire this book for their sales teams.

Avid Reader

Reviewed on 14th Nov 2024

Integrity First!

While this book is written for insurance salespeople, I found that most of the principles apply all B2C and/or B2B transactions.

This consumer-centric narrative of the sales process for insurance sales folks is actually much deeper than a "how to" of getting more sales with integrity. Dean Mannix proves to be a genuine thought leader in the field of business building - not just insurance, as the principles in this book apply to any industry.

Dean Mannix has also extensively studied experts (and synthesized their teachings) in the fields of persuasion psychology, personal development, and leadership such as Robert Cialdini, Simon Sinek, Stephen Covey, and more.

Another area covered in this book, that is really the basis for all relationships, is Listening. Dean's ability to succinctly illustrate the key points in listening is spot on.

Amazon Customer

Reviewed on 14th Nov 2024

An important read

A well thought out and timely book. Dean says it how it is. A must read for the insurance community.

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